Sesui recognises that all clients have specific call management requirements and that a ‘one size fits all approach’ will never be acceptable. All solutions are designed with usability in mind, they are user-friendly and intuitive, and require minimal training for call agents.

Services and Support

When organisations become a Sesui client, they remain a Sesui client.  We are proud of our 99% client retention rate. This is achieved not only through delivering tailored innovative call management solutions with immediate tangible benefits, but also by providing on-going expert support and a personalised service throughout the process.

Planning and Project Management

Pre-sales Consultants will work with you to ensure your Sesui call management solution has the exact level of functionality needed to meet your business objectives and the needs of your organisation. Your Project Management team will ensure a smooth implementation process. Your call management solution will be up and running in the shortest timeframe possible, enabling you to reap the rewards and see immediate results.

Customer Support

Sesui provides a range of support services, tailored to your call management needs, from standard support covering Monday to Friday, 9am-5pm, through to total cover 24 hours a day, 7 days a week, 365 days a year.

Access Sesui’s Client Portal for direct access to your system, or contact the support team and talk to the dedicated specialist Sesui advisers.

As part of Sesui’s ongoing support package we operate a programme of regular service reviews, supplementing the monthly service performance report with a more detailed review of performance, changes and potential future system enhancements.

Sesui, providing bespoke call management solutions for your business, whatever your business size or sector. Call management solutions are scalable to mirror your business growth. For further details just call 03445 600 600 we’ll be happy to help.

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