What if your phones stop working or there is no-one to answer them?

How would your business fare if an unforeseen event cut your telephone lines for a day or two?  Or you lost access to your work premises and your phones are ringing out unanswered? No warning.  No immediate remedy.  Customers fuming because they can't get through and you have no way of telling them you even know about it.  

It does happen - every day.  Loss of telecommunications is one of the main causes of disruption to organisations.

Practically any business that involves contact with customers and clients, especially professional services and advisors, is now obliged to comply with a mass of legislation.  The requirement for directors and managers to ensure robust Business Continuity Management is now stricter than ever.

Directors’ Statutory Obligations now include Business Continuity.  If any of these apply to your business, you are required to be compliant:

•  Companies Act
•  Civil Contingencies Act
•  Financial Services Authority BCM guidelines
•  Law Society BCM guidelines
•  NHS Resilience & BCM Guidance

The good news is that voice continuity can be easily achieved by Sesui.

Our market-leading voice continuity is just one of the reasons that we are selected by major healthcare providers for critical Urgent Care telephone services.  We also exceed the leading practice guidelines on voice continuity, as set by the Financial Services Authority in its BCM Practice Guide.

Sesui allows you to reroute calls to home or remote workers in the event that staff cannot get to the workplace, whilst retaining full management control and monitoring of performance.  

Our accept/reject feature allows home workers to distinguish between work and personal calls and answer appropriately

Sesui’s services have been developed to put you in real-time control, giving you the maximum agility to deal with any continuity event, whatever the cause, and help you to plan for the unknown.

Let Sesui help you achieve compliance NOW - and protect your business from serious disruption or financial loss in the event of any unforeseen event.   

For further information call us on 08445 600 600.