Giving you the call functionality you need, when need it

Sesui's services are provided via a hosted model, allowing you to access the call functionality you need, when you need it.

This releases you from the need to purchase expensive hardware and software which can soon become obsolete.  Instead our solutions are delivered over the network.  Calls are routed through our intelligent platform in the cloud before being onward routed as you desire.

This means you can access the most advanced call functionality on the market through your existing equipment.

Sesui’s unique approach means your phone system can grow and adapt with your organisation—from a simple telephone number with call statistics to an integrated voice and data business solution.

All our solutions come with Online Management Information

Our Management Information System takes MIS to a higher level than ever before, providing you with a real time, comprehensive reporting tool.

Managers can now have instant access to key business metrics, on-screen, to monitor and improve performance.  The system can be accessed and interrogated from anywhere over the internet through a secure, personalised log-in.

Reports can be instantly produced, including colour graphics, and emailed the moment they are needed.

Examples of MIS reports that can improve the way you do business

•   Measure call volumes, by time, day, operator, region etc.

•   Monitor call waiting times and use of voicemail

•   Measure missed calls or customer hang up levels

•   View caller numbers to return missed calls

•   Geographic data and mapping by service or caller

•   Instant visibility of your operator and service performance including answer rates and call
    waiting times

•   Measure advertising and campaign effectiveness

•   Quickly access call recordings by customer, operator, service or number dialled

•   Interlink MIS data with your corporate systems