INTELLIGENT CALL MANAGEMENT

 

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Sesui's solutions help organisations across all sizes and sectors improve their call handling experience.

Public Sector

Sesui has been providing its solutions to the public sector since 2004.  These include critical patient services for out-of-hours providers. For the first time, they can instantly monitor and report on key Department of Health performance measures such as QR8.  Strategic Health Authorities use a customised solution for their Major Incident alert system to cascade information through their whole command structure.    Click here for further information on Sesui's solutions for Health Care Providers.

To read how Sesui helped South Western Ambulance Services Trust transform its patient care and efficiency, click here.

Sesui's latest innovative solution in this area is GP Line, which allows surgeries to match resources to patient demand and provide them with the best call experience.

 

Corporate and multinationals

The corporate marketplace places high value on our ability to customise our solutions and integrate them with other key business applications.   Our solutions provide businesses with an unrivalled level of control over their call management requirements, coupled with an online management reporting system that gives them real-time business insights that are vital to maintaining customer services and satisfaction.

Our clients include household names from all sectors including travel, insurance, manufacturing, marketing, financial services and telecommunications.

Small Business

Sesui is rolling out a new range of services to meet the growing needs of this vital market.

These have been scaled to provide affordable and easy to use hosted services to small businesses and executive/professionals.  They allow the small business to control how they greet and route callers and maximise staff efficiency.

These services are only available via our partner network.  To find out more, call us on 08445 600 600.


LAST UPDATED July 2010
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