We’ve helped leading organisations across a variety of industries become more agile and improve the calling experience.

Here’s what they have to say:

Brady

International manufacturer of identification and safety solutions.

Sesui’s Virtual Contact Centre helped Brady establish its pan-European Technical Service Team across 22 countries, whilst delivering improved telephone support for its customers, pro-actively managing resources and providing location independence and flexible working options for employees.

“Perhaps the most significant benefit of Sesui’s solution is the ability to tailor resource allocation to expansion, and launch in a new region without the need for an immediate physical presence.”

Herts Urgent Care

111 & Out of Hours provider

Sesui’s Virtual Contact Centre helped 111 and Out-of-Hours provider, Herts Urgent Care (HUC), unify communications, share resources and better manage capacity to create a healthier, more responsive organisation.

“The rich reporting functionality of Sesui’s solution has given us the data to make decisions, design services better, and build staffing and financial models to test a variety of scenarios before committing resources.”

Jai Medical Centre

Jai Medical Centre, GP surgeries

Sesui enabled the five surgeries under Jai Medical Centre to work collaboratively and improve telephone-based support for its patients, whilst better utilising resources between the sites and making substantial cost saving using IP telephony.

“Sesui’s solutions mean that call data is recorded over N3 and used like never before, in a way which is helping to enhance the patient experience and the care that we provide.”

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