Category Archives: News & Coverage

23rd June 2017

Our MD, Lee Bryant, features in Comms Business!


Since the call logging applications of years past, communications management products have evolved rapidly and, with the increased use of Cloud deployment, systems today are currently undergoing the next phase of their development. In a special Market Report on the subject, Comms Business spoke to the Managing Director of Sesui, Lee Bryant, for some industry insight!

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16th May 2017

Cloud Telephony Innovator, Sesui announced as a Finalist in the Oxfordshire Business Awards 2017


Cloud-based telephony innovator, Sesui Limited, is proud to announce it is a finalist in the Oxfordshire Business Awards 2017, following on from its success in the 2016 Queen’s Award for Enterprise: Innovation. The awards have recognised, rewarded and promoted excellence amongst Oxfordshire-based organisations for 23 years. This year, Sesui is one of only three finalists in the Oxford Science Park Innovation category, which is looking to reward the development and/or introduction of an innovative product, process, service or business method. Continue reading

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31st March 2017

Meet the team – Paul O’Hanlon


It’s an exciting time at Sesui with international expansion on the horizon and a growing team to match.

Our Business Development Manager, Paul O’Hanlon, is the newest addition to the Sesui family and already proving himself as a driving force for business growth.

We sat down and had a chat with Paul to find out what drew him to Sesui, what he’s looking forward to bringing to the business and what he plans to achieve while here.   Without further ado, meet Paul!

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17th November 2016

Sesui, presented 2016 Queen’s Award for Enterprise by HRH the Duke of Gloucester


17 November, 2016: Sesui, the cloud-based telephony and contact centre innovator, has been presented the 2016 Queen’s Award for Enterprise by HRH The Duke of Gloucester at a ceremony held at the Oxford Science Park on Tuesday 15 November.

Queen's Award for Enterprise presentation ceremony; Lee Bryant, Managing Director, Sesui, discusses the benefits of cloud-based telephony with HRH The Duke of Gloucester.

Lee Bryant, Managing Director, Sesui, discusses the benefits of cloud-based telephony with HRH The Duke of Gloucester

Employees and customers of Sesui were joined by dignitaries to celebrate strides made by the business in cloud telephony innovation, and to see Lee Bryant, Managing Director of Sesui, accept the official grant of appointment and commemorative glass bowl. The event follows the Royal Reception for winners, which was hosted at Buckingham Palace by Her Majesty The Queen in July.

HRH The Duke of Gloucester, said: “It’s always a great pleasure to present the Queen’s Award for Enterprise, which places a spotlight on companies doing splendid work here in the UK. I would like to congratulate Sesui on this achievement and wish the team every success in their continued drive for innovation.”

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15th September 2016

Brady deploys pan-european Sesui virtual contact centre to provide centrally managed technical support at local level


15 September 2016: Sesui, the cloud-based telephony and contact centre innovator, is providing Brady, an international manufacturer of identification and safety solutions, with a virtual contact centre. Underpinned by the Sesui i-Platform, the virtual contact centre has established a unified Technical Service Team that manages all Brady’s inbound and outbound technical support calls across 23 European countries.

To look after its established customer base of some of the world’s leading brands, Brady employs a team of approximately 6,500 in 90 locations across the Americas, Europe and Asia-Pacific. Having deployed Sesui’s cloud-based telephony solutions in a number of European locations since 2009, Brady was looking to further unify its European Technical Service Teams to provide a unified, location independent customer experience and to support expansion into new territories.

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15th July 2016

Cloud-based telephony innovator, Sesui, attends Queen’s Award for Enterprise royal reception


15th July 2016: Sesui, the cloud-based telephony and contact centre innovator, attended the 2016 Queen’s Award for Enterprise Royal Reception held at Buckingham Palace on Thursday 14th July. Hosted by Her Majesty The Queen, the event marked a celebration of this year’s palaceAward winners and their outstanding business achievements within the fields of Innovation, International Trade and Sustainable Development.

One of only three Oxford-based businesses to receive the Queen’s Award for Innovation, Sesui has been recognised on account of its proprietary i-Platform that underpins all its cloud-based telephony solutions. Intelligent and location-independent, the i-Platform is compatible with all and any existing client infrastructure, benefitting customers with significant cost savings and the flexibility to easily scale the solution and implement system changes.

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22nd June 2016

Harley Street concierge deploys N3 connected Sesui to centrally manage remote call centre agents and ensure heightened patient experience


22nd June 2016: Sesui, the intelligent cloud-based telephony and contact centre innovator, is enabling Harley Street Concierge, a leading provider of healthcare navigation services, to securely monitor and improve the patient experience provided by its geographically dispersed network of call centre agents using the Sesui Virtual Contact Centre solution.

The UK’s top personalised private cancer support services provider, Harley Street Concierge helps patients suffering with cancer to access the most appropriate doctors, testing and treatment they might otherwise be unaware of or unable to organise. Call centre agents are the first point of contact with Harley Street Concierge and play a vital role in setting the standard for the quality of service and support patients will come to receive.

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