INTELLIGENT CALL MANAGEMENT

 

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Manage your calls better

Any organisation that relies on the telephone needs to ensure calls are handled in the most efficient and pleasing manner whilst also conforming to any regulatory or best practice requirements.

Sesui can provide a better way of handling calls and measuring your performance.

All our solutions are available using your existing equipment, allowing your business to benefit immediately without the need to invest in any time consuming, or expensive, upgrade.       

 

Low cost of set up: No hardware to buy, install or maintain...massively reduced CapEx, no software to integrate, minimal finance needed!

Low cost of operation: You only pay for the technology you use.

Savings: Our customers' experience is that savings in operations may be immediate. The call centre efficiencies or operational staff effectiveness can be quickly realised.

Customised solutions

Call management solutions have traditionally been one size fits all.  Instead, Sesui's modular approach allows us to provide a specific solution to achieve your particular needs.

Our unique approach means your phone system can grow and adapt with your organisation, for example from a simple telephone number with call statistics that can grow into an integrated voice and data solution.

Remove the risk of investing in unnecessary or redundant technology

The Sesui service does not require significant capital expenditure and is intended to complement existing investments in systems and hardware, or, to bridge a service or technology gap due to ageing hardware.  

Whichever is the right option, you can feel confident that a Sesui solution eliminates the need for costly new hardware or equipment, both from a purchasing and ongoing maintenance/support perspective.

Add value to every call

Sesui provides you with far more than just a number divert.  We offer a range of value added services that can give you a real advantage over your competitors.

We provide you with the ability to manage resources and costs and give you control of your call performance at the touch of a button.

 

Mark Cockerton boosts Sesui's health expertise

Sesui is delighted to welcome Mark Cockerton as a Non-Executive Director and Health Lead. Mark is currently Managing Director of Urgent Healthcare Solutions - www.urgenthealthcaresolutions.com

Mark has been involved in healthcare since 1983 and held a number of Chief Executive/Director level posts within social enterprise and PCT OOH providers. He has also worked for the Department of Health where he was Advisor to the Urgent Care team leading on IT issues and was responsible for the National Technical Links Programme and the DoH lead for NHS Pathways. This service is due to be rolled out nationally by 2013.

Bidding for a 111 contract?

Sesui has been successful in supporting its Urgent Care customers in their bids for 111 contracts.

Contact us for a free, no-obligation audit to check whether your telephone system will give you what you need.

Call us today on 08445 600 600.

 

LAST UPDATED April 2012
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